Device Onboarding

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Recommended Customer Best Practices

While CytoTronics makes every effort to deliver a secure device and deploy timely security patches, we recommend that customers treat this device with the same on-site security measures as for other IoT or untrusted devices (e.g. smart thermostats, guest devices). For example:

  • Isolate the device Pixel device from the main corporate network (e.g. using a VLAN)

  • Use maximally restrictive firewall rules. If outbound connections are blocked by default, ensure exceptions are made for the end points in the table below.

Required Outgoing Endpoints

Ensure that the network is configured to allow the device to make outbound connections to the following endpoints. No inbound connections are required.

To test that each of these endpoints is reachable, we provide an automated tool at https://cytotronics.io/network-test.

Host

Protocol

Port

Purpose

api.cytotronics.io

HTTPS

TCP 443

Measurement Storage

telemetry.cytotronics.io

HTTPS

TCP 443

Metrics and Logging

cytotronics-prod-data-default.s3.us-east-2.amazonaws.com

HTTPS

TCP 443

Measurement Storage

hosted.mender.io

HTTPS

TCP 443

OTA Firmware Updates

282558057640.dkr.ecr.us-east-2.amazonaws.com

HTTPS

TCP 443

OTA Firmware Updates

ecr.us-east-2.amazonaws.com

HTTPS

TCP 443

OTA Firmware Updates

api.ecr.us-east-2.amazonaws.com

HTTPS

TCP 443

OTA Firmware Updates

prod-us-east-2-starport-layer-bucket.s3.us-east-2.amazonaws.com

HTTPS

TCP 443

OTA Firmware Updates

c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com

HTTPS

TCP 443

OTA Firmware Updates

time.aws.com (*)

NTP

UDP 123

Time Sync

(*) NTP Alternative

As an alternative to allowing outgoing NTP traffic, the device supports configuring a custom NTP server, which can be local to your internal network. See section 7 of the User Manual.

Upload Bandwidth

The Pixel device requires minimum 50 Mbps upload bandwidth to support the large scanning measurements that are collected and uploaded based on a user-configured scanning schedule.